Who We Are

We are a private company, not a government agency. Applying through us is optional — the official government application is always available at esta.cbp.dhs.gov.

[Company Name] is an independent assistance service for travelers applying for a U.S. Electronic System for Travel Authorization (ESTA).

Government forms are unforgiving: a mistyped passport number, a swapped date format, or a misunderstood question can mean delays or a denied application right before a trip. Our job is to remove that risk. We walk you through every question in plain language, review your answers for the errors that most commonly cause problems, submit the application on your behalf, and keep you informed until a decision is returned.

What we stand for

Transparency first

The government fee and our service fee are shown separately, before payment. We never add charges after checkout, and we tell every visitor they can apply directly with the government instead.

No fake urgency

We don't sell "priority" or "rush" processing, because it doesn't exist — every ESTA goes through the same CBP queue regardless of who submits it.

Data care

Your passport and personal data are used only to prepare and submit your application and are handled as described in our Privacy Policy.

Real support

Questions are answered by people, by email, typically within one business day — before you apply, while your application is pending, and after a decision.

How we keep our fee low

We run a fully remote operation with a lean, automated technology stack. Software handles validation and status tracking; our team focuses on reviewing applications and answering support email. That keeps overhead small, and the service fee flat and predictable.

Have a question before applying?

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